I understand that unanticipated events happen occasionally in everyone’s life. In my desire to be effective and fair to all clients, the following policies are honored:
If you need to cancel an appointment, please call to notify me (or leave a voice message) at least 24 hours in advance. This allows the opportunity for someone else to schedule an appointment. If you cancel with less than 24 hours notice, you will be charged a “Late Cancelation Fee” at half your regular rate. Subsequent late cancelations will be charged at the full session rate.
If, without advance notice, you do not show up for an appointment, you will be charged a “No Show Fee” at the full amount for your appointment.
If you arrive late, your session may need to be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, I will determine if there is enough time remaining to start a session. The full session rate is charged for late arrivals.
I look forward to serving you!